Consolidated Pipe & Supply has expanded its distributor partnership with Master Meter to Arkansas, Missouri, and Tennessee Master Meter and Consolidated Pipe & Supply Announcement Consolidated Pipe & Supply (CPS), a full line supplier, fabricator and manufacturer of pipe, valve, and fitting products and services to the natural gas, waterworks, energy and industrial sectors, has […]
World Backup Day: Protect Yourself Against Data Loss
It happens to the best of us: the unexpected demise of a trusty computer or cell phone (or perhaps a poorly executed keystroke… Hey, it was an accident!) results in losing precious data… documents, reports, contacts, logins, customer information, even that cute pic of you and your dog from last Halloween. Gone in an instant. […]
Fixing Water Loss This Fix a Leak Week
When utilities observe Fix a Leak Week (on March 14-20 this year), they mostly communicate outwardly to residents, informing their customers to check their faucets, toilet flappers, or garden hoses for drips, which can add up to a lot of water waste. But what if we as an industry took this opportunity to get our […]
New Year, New “You”-tility
What gets you up each morning? If you’re like the thousands of water professionals we’ve talked to over the years, you share a passion for an industry that impacts every aspect of modern life, because water is essential to healthy bodies and economies. And by “you,” we mean the people behind the water utility. You […]
Filter Out the Jargon
We’re all guilty of overusing jargon and assuming our audience understands what we mean. You may have even read a blog or two of ours where we sprinkled in a few phrases about smart water or meter data management. And don’t even get us started on the water industry acronyms! Well, we’re making amends. We […]
If a Rat Can Cook, You Can Innovate
“Anyone can cook” is the inspirational heart of the Pixar animated movie Ratatouille. It is a phrase that carries a rat from the sewers to the height of French cuisine. And so too, any water utility can innovate. Innovation is not the province of big cities like DC, Chicago, or Los Angeles. Even small, rural […]
How Investing in Water Pays Dividends
Actions speak louder than words. For now, we’ll have to settle for these words detailing the actions we’re taking and those we plan to take. At Master Meter, we are on the forefront of helping water utility managers leverage technology to create a utility of the future. Our technology, advanced meter infrastructure (AMI) and meter […]
Sound Off for Water Till You’re Blue in the Face
For too long water has been the silent utility. But no more! The American Water Works Association (AWWA) is launching a new water awareness event called Source Water Protection Week, and we say bring it on! From September 26 to October 2, we will be promoting Source Water Protection Week on our social media and […]
Don’t Mess with My Conferences
We’re back baby! And it feels so good! Our Master Meter team is headed out to water conferences in September and we couldn’t be more excited. First up, we’ll be headed to Milwaukee for the WaterPro Conference hosted by the National Rural Water Association. Next, we’ll be rolling out the red carpet for utility leaders […]
Don’t Mess With My Water Conferences
We’re back baby! And it feels so good! Our Master Meter team is headed out to water conferences in September and we couldn’t be more excited. First up, we’ll be headed to Milwaukee for the WaterPro Conference hosted by the National Rural Water Association. Next, we’ll be rolling out the red carpet for utility leaders […]
How a Customer Service Manager Became a Water Hero
Are you sitting down? Comfortable? Good, because we have a story to share with you. Our tale begins in a squat, square building with few distinguishing features. If you drove past it, you wouldn’t even notice it. Yet, within this building operates the most important, life-protecting team in the Town of Blacksburg. And at the […]
Can’t Fix a Leak You Don’t Know Exists
Though we’re still wrapping our heads around what happened in Texas last month, we would be remiss if we didn’t thank the many utility workers who have been working doggedly during and after the recent winter storm, Uri. These front line workers worked countless hours to not only restore water service to their communities but […]
Where to Find Growth During an Economic Downturn
Where to find growth during an economic downturn is a challenge. After the year we’ve all just had, where learning to be flexible and flying by the seat of our pants wasn’t optional, it may feel a little ridiculous to even attempt goal-setting in 2021. After all, the woes of 2020 have thus far appeared […]
Water Stewardship – Because Everyone is a Water Manager
Smart water technology has evolved the water utility’s role within municipalities to have a seat at the proverbial Smart City table, participate in the IoT plan, and drive water stewardship. There are many benefits to replacing your meter system with AMI (Advanced Meter Infrastructure) technology. For the utility, the game-changer is when you couple it […]
A Call for Collaboration During a Pandemic
Pandemic Collaboration In the midst of a pandemic, the President of the United States signed an Executive Order giving the water industry an opportunity to unite together. It asks us to address aging water infrastructure, water supply reliability, improve water quality, and sets up a framework and structure for the federal government to collaborate and […]
Keeping Your Customers Informed with a Customer Portal
Water services are no doubt essential, especially during a pandemic when more people are staying home, and cleanliness is a top priority. Ease your customers’ minds during these uncertain times by keeping communications flowing. A customer portal is a perfect way to stay in touch. Here are some ways to use this tool to help […]
AI & the Water Sector
Much has been speculated already about how emerging technologies like Artificial Intelligence can help out many sectors, including the water sector. It might seem like a far-fetched idea for some utilities; however, as we are well into 2020 now, some companies are already helping to forge this into reality.
The Bottled vs. Tap Debacle
Tap water has a great origin story. In the early 1900s, public water systems began routinely disinfecting drinking water supplies. This turned out to be critical in the reduction of waterborne diseases. Water has always been an innovative industry. Imagine if routine disinfection of drinking water had been met with resistance, or hadn’t been thought […]
Make 2020 “The Year of Communication”
As we prepare to dive into 2020, it is important to assess the challenges our industry will need to overcome in the years ahead. As a meter technology company, we understand the importance of approaching challenges with smart solutions and proactive communication. Ultimately, our technology is all about helping customers and utilities to feel empowered, […]
Workforce Development: Preparing for the Approaching Skills Gap
It’s almost here. The “Silver Tsunami” is about to come crashing down across the workforce and, with it, a tremendous skill gap will be exposed between those preparing to leave the workforce and those just starting their careers. Much like an actual tsunami, there is little we can do to stop it, but there are […]