Valentine’s Day is all about love — and we think there’s a whole lot to love about water utilities and the unsung heroes who keep water flowing to and from our homes and businesses.
It may seem effortless: water appears when we turn on the tap, and it goes down the drain when we flush. In reality, however, water makes a long and arduous journey from its source to our faucets and then back again. Every step of the way, there is a dedicated water professional behind the scenes ensuring our access to clean, safe water.
Water and wastewater utilities vary greatly in size, from large, urban systems with hundreds of employees and millions of customers to small, rural systems with just a handful of employees serving a hundred customers or less. Regardless of their size or the amount of resources at their disposal, all water and wastewater systems are held to the highest standards, and responsible for complying with state and federal requirements that continually increase in number and scope.
With continuous monitoring, sampling, maintenance, repair, and reporting obligations, the treatment, distribution, and collection of water and wastewater is a 24/7 commitment. Rain or shine — or hurricane, tornado, snowstorm, or pandemic — the work of water utility personnel doesn’t stop. Pipe break in the middle of the night? They fix it. Leak on a distribution main? They find it. Question from a customer? They answer it.
Whether they’re scientists, engineers, analysts, technicians, customer service staff, accountants, policy experts, or office administrators, water professionals have chosen to be stewards of our most precious resource, water. They put their hearts into ensuring we have safe, reliable service day in and day out. What’s not to love about that?