For more than four decades, the first full week of May has been recognized as Drinking Water Week, providing an opportunity to acknowledge the critical role water plays in our lives. The observance of Drinking Water Week was established by a joint congressional resolution signed in 1988 by then-president Ronald Reagan. It came about after […]
Resolving to Improve: Small Successes Add Up
With the turn of the calendar page from December to January, many of us also turn our attention to New Year’s resolutions. After all, January represents a fresh start — and it’s as good a time as any to take stock of how we’re doing, both personally and professionally, and how we might change for […]
7 Tips for Preparing Your Water Utility for Winter Weather
It’s mid-December. Fun and festive holiday gatherings are just around the corner. But those aren’t the only things heading our way; for many parts of the country, cold and wintry weather looms ahead. By now, preparation for plummeting temps is well underway for most water and wastewater utilities who are used to dealing with winter […]
Tackling Aging Infrastructure & Putting Funding Into Action
When you hear the word tackle, what image comes to mind? Perhaps you picture football (’tis the season, after all). But when we think about tackling our aging water and wastewater systems, slamming into them at the force of a linebacker might not be all that productive. Indeed, tackling aging infrastructure can be much more […]
It’s Smart Irrigation Month!
Ahhh, it’s July. Time for barbecues, beaches, and blistering hot days. There’s nothing like an ice-cold glass of water to quench a summer thirst, am I right? We’re not the only ones parched; our lawns and landscaping are languishing under the sun’s summer rays too. As you might expect, July is not only the hottest […]
World Backup Day: Protect Yourself Against Data Loss
It happens to the best of us: the unexpected demise of a trusty computer or cell phone (or perhaps a poorly executed keystroke… Hey, it was an accident!) results in losing precious data… documents, reports, contacts, logins, customer information, even that cute pic of you and your dog from last Halloween. Gone in an instant. […]
Data Doesn’t Lie: Solid-State Meters Are the Future
You wouldn’t buy a typewriter in 2021, would you? Of course not, because a PC, Mac, or even your cell phone far exceeds anything you can accomplish with a typewriter. So, why stick with your old meters — which, despite having a long lifespan, accumulate more and more issues as they age — while upgrading […]
Can’t Fix a Leak You Don’t Know Exists
Though we’re still wrapping our heads around what happened in Texas last month, we would be remiss if we didn’t thank the many utility workers who have been working doggedly during and after the recent winter storm, Uri. These front line workers worked countless hours to not only restore water service to their communities but […]
Water Stewardship – Because Everyone is a Water Manager
Smart water technology has evolved the water utility’s role within municipalities to have a seat at the proverbial Smart City table, participate in the IoT plan, and drive water stewardship. There are many benefits to replacing your meter system with AMI (Advanced Meter Infrastructure) technology. For the utility, the game-changer is when you couple it […]
Webcast: Unlocking the Value of Smart Metering for Water Utilities
Master Meter is privileged to sponsor this important webcast featuring Jacobs Engineering Group and their insights into Advanced Meter Infrastructure (AMI) for water utilities. Click Here to VIEW the webcast. Jacobs is not associated with Master Meter and was not compensated in any way for this presentation.
Keeping Your Customers Informed with a Customer Portal
Water services are no doubt essential, especially during a pandemic when more people are staying home, and cleanliness is a top priority. Ease your customers’ minds during these uncertain times by keeping communications flowing. A customer portal is a perfect way to stay in touch. Here are some ways to use this tool to help […]
Combatting Tech Fatigue in the Water Industry
It seems like tech continues to outsmart us. We wear our phones on our wrists, give verbal commands to our home appliances, and even buy umbrellas that send weather notifications to our phones. In a time where we are tethered to our tech, it can feel impossible to perform our day-to-day duties without the help […]
AMI: A Tool in Your Benchmark Toolkit to Earn Stakeholder Buy-in
If someone handed your company a million dollars, would you hide it under your mattress or use it to invest in future growth and a more sustainable future? It’s an easy and obvious choice when the offered resource is money; it’s less obvious when given a chance to invest in the benefits of data. However, […]
Summer is Coming: 4 Ways Game of Thrones and Your Customer Portal Mitigate the Impacts of Summer Water Demand
Guest Blog by Stephanie Zavala, CEO and Co-Founder of Rogue Water and the Water in Real Life Podcast *Spoiler Alert: This blog may contain spoilers.
Is Your Outlook Inhibiting Innovation: Water Innovation Week 2019
Imagine H2O and the Water Environment Federation have dubbed March 18-21, 2019 as Water Innovation Week. What does it mean to be innovative in the water industry? Is it new smart water solutions? Is it new funding mechanisms? As purveyors of the world’s most precious resource, all innovation in the water sector has but one […]
The ROI of AMI Lies in the Eye of the Beholder — Your Audience
AMI is a powerful technology that mines data from the depths of buried water infrastructure and empowers utility leadership with the knowledge they need to increase efficiency drastically. Most importantly, AMI detects water losses that detract from the revenue paramount to maintaining and preserving the integrity of our water system while also ensuring the sustainability […]
The Secret to Unleashing Your “Best-Kept Secret”
In December, we posted a blog reminding water utility leaders not to forget a strategic communication plan when launching an AMI program. Communication is critical to the success of implementation. Don’t let the benefits of AMI be the best-kept secret of your water utility. Promote these benefits to your customers and get them signed up […]
ARE YOU FORGETTING THE MOST CRITICAL PIECE OF YOUR AMI LAUNCH?
If you had to list the most critical factor to a successful AMI program launch from your customers’ perspective, what would it be? We hope your answer was a proactive communication plan. We’ve worked with countless customers who work tirelessly behind the scenes to put together an incredible AMI program that adds so much value […]
THE TRUE VALUE OF WATER: THE IMBALANCE BETWEEN COST AND PERCEIVED VALUE
August is National Water Quality Month and is dedicated to protecting the natural resources we love for recreation but also to make the connection between that resource and the high-quality water we drink and use every day. It’s a timely opportunity to address the imbalance between the true cost of water and the perceived value […]
J.D. POWER STUDY: YOUR CUSTOMERS ARE MEASURING WATER QUALITY BY SIGHT, SMELL, AND TASTE-NOT PPM AND PPB
August is National Water Quality Month so it seemed appropriate to dedicate some time to explore the difference in how customers perceive water quality as opposed to those in the industry. Ask anyone in the industry to define water quality and they’ll cite some definition related to the chemical and biological components of the water […]