Smart water technology has evolved the water utility’s role within municipalities to have a seat at the proverbial Smart City table, participate in the IoT plan, and drive water stewardship. There are many benefits to replacing your meter system with AMI (Advanced Meter Infrastructure) technology. For the utility, the game-changer is when you couple it […]
A Call for Collaboration During a Pandemic
In the midst of a pandemic, the President of the United States signed an Executive Order giving the water industry an opportunity to unite together. It asks us to address aging water infrastructure, water supply reliability, improve water quality, and sets up a framework and structure for the federal government to collaborate and reduce duplication […]
Webcast: Unlocking the Value of Smart Metering for Water Utilities
Master Meter is privileged to sponsor this important webcast featuring Jacobs Engineering Group and their insights into Advanced Meter Infrastructure (AMI) for water utilities. Click Here to VIEW the webcast. Jacobs is not associated with Master Meter and was not compensated in any way for this presentation.
Combatting Tech Fatigue in the Water Industry
It seems like tech continues to outsmart us. We wear our phones on our wrists, give verbal commands to our home appliances, and even buy umbrellas that send weather notifications to our phones. In a time where we are tethered to our tech, it can feel impossible to perform our day-to-day duties without the help […]
AMI: A Tool in Your Benchmark Toolkit to Earn Stakeholder Buy-in
If someone handed your company a million dollars, would you hide it under your mattress or use it to invest in future growth and a more sustainable future? It’s an easy and obvious choice when the offered resource is money; it’s less obvious when given a chance to invest in the benefits of data. However, […]
Summer is Coming: 4 Ways Game of Thrones and Your Customer Portal Mitigate the Impacts of Summer Water Demand
Guest Blog by Stephanie Zavala, CEO and Co-Founder of Rogue Water and the Water in Real Life Podcast *Spoiler Alert: This blog may contain spoilers.
Is Your Outlook Inhibiting Innovation: Water Innovation Week 2019
Imagine H2O and the Water Environment Federation have dubbed March 18-21, 2019 as Water Innovation Week. What does it mean to be innovative in the water industry? Is it new smart water solutions? Is it new funding mechanisms? As purveyors of the world’s most precious resource, all innovation in the water sector has but one […]
The ROI of AMI Lies in the Eye of the Beholder — Your Audience
AMI is a powerful technology that mines data from the depths of buried water infrastructure and empowers utility leadership with the knowledge they need to increase efficiency drastically. Most importantly, AMI detects water losses that detract from the revenue paramount to maintaining and preserving the integrity of our water system while also ensuring the sustainability […]
The Secret to Unleashing Your “Best-Kept Secret”
In December, we posted a blog reminding water utility leaders not to forget a strategic communication plan when launching an AMI program. Communication is critical to the success of implementation. Don’t let the benefits of AMI be the best-kept secret of your water utility. Promote these benefits to your customers and get them signed up […]
ARE YOU FORGETTING THE MOST CRITICAL PIECE OF YOUR AMI LAUNCH?
If you had to list the most critical factor to a successful AMI program launch from your customers’ perspective, what would it be? We hope your answer was a proactive communication plan. We’ve worked with countless customers who work tirelessly behind the scenes to put together an incredible AMI program that adds so much value […]
THE TRUE VALUE OF WATER: THE IMBALANCE BETWEEN COST AND PERCEIVED VALUE
August is National Water Quality Month and is dedicated to protecting the natural resources we love for recreation but also to make the connection between that resource and the high-quality water we drink and use every day. It’s a timely opportunity to address the imbalance between the true cost of water and the perceived value […]
J.D. POWER STUDY: YOUR CUSTOMERS ARE MEASURING WATER QUALITY BY SIGHT, SMELL, AND TASTE-NOT PPM AND PPB
August is National Water Quality Month so it seemed appropriate to dedicate some time to explore the difference in how customers perceive water quality as opposed to those in the industry. Ask anyone in the industry to define water quality and they’ll cite some definition related to the chemical and biological components of the water […]
ENCOURAGING HOMEOWNER WATER CONSERVATION
The internet is flooded with articles on homeowner water conservation, yet why do so many water utility attempts to educate customers seem to fall on deaf ears? Perhaps the problem is not as much about educating people on what to do (water-saving checklists and guidelines) as it is about motivating them on why to do it (personal reward). Consider […]
PREVENT WATER SCARCITY FROM BECOMING JOB SCARCITY
It doesn’t matter which came first — chickens, eggs, farmers, or consumers. When water scarcity is involved, all parties are interdependent. Limiting agricultural or industrial water use in favor of residential use does a community no good if the local economy cannot support existing jobs, or attract new ones, for its residents. In regions chronically […]
CAUGHT RED-HANDED: HOW TO STOP WATER THEFT
Identify The Potential Exposure Why do people steal water? Beyond the obvious answer “because they can,” there are multiple reasons why people might be pressured into diverting the metered flow of treated drinking water: Personal Greed. Residential customers in various circumstances might be tempted to bypass their water meters for at least part of a billing period. […]
(ULTRA)SOUND OPPORTUNITIES FOR AGING METERING INFRASTRUCTURE
Most people accept that major purchases in life — e.g., housing, automobiles, appliances — come with cyclical budgeting impacts that require amortizing costs over the long term, through savings or borrowing. Why should anyone expect the national water infrastructure to be any different? The reality is that relatively long life-expectancies for major water infrastructure components […]