Though we’re still wrapping our heads around what happened in Texas last month, we would be remiss if we didn’t thank the many utility workers who have been working doggedly during and after the recent winter storm, Uri. These front line workers worked countless hours to not only restore water service to their communities but also help households recover from burst pipes and other damages to their plumbing. Now more than ever, every stakeholder must be vigilant to improve water leak awareness.
WE GET IT
Master Meter is based in Mansfield, TX, so we were right in the thick of it. In fact, our warehouse and some production areas flodded after fire sprinklers froze and burst after experiencing -15F degree overnight temps. Some of our friends at utilities across the region are, even still, working to restore normal operations. It’s truly a testament to how dedicated water workers are when it comes to aiding our communities in whatever ways we can, both big and small — especially during a crisis.
“Fix A Leak Week” March 15-21, 2021 from EPA WaterSense is just one of those small ways the water industry helps their communities out, by providing homeowners with tips about caring for their plumbing system. After all, healthy home plumbing can make life a whole lot easier. Agencies and municipal water agencies across the United States are working to address the need for water leak awareness.
KNOWLEDGE IS KEY
So, instead of customers wasting money on the water they didn’t actually use or wasting their time angrily calling customer service about the water bill, #FixALeakWeek educates homeowners about how to physically find leaks around the house. Because we don’t expect homeowners to search for leaks every week, Master Meter provides digital solutions for water utility managers to provide their customers with leak alerts. It’s just another way we help make your life a whole lot easier.
SMART WATER TECH TO THE RESCUE
Combined with our customer portal, Master Meter automatic metering infrastructure (AMI) allows the customer to connect more with their water use. First, a water utility does the upfront work for homeowners — starting with implementing an Allegro AMI Fixed Network upgrade to collect hourly consumption information. Then they add Harmony MDM Enterprise Software to analyze the data, and finally, follow up with the launch of My Water Advisor, so customers can monitor their individual water consumption.
Though #FixALeakWeek from EPA WaterSense is a great campaign that brings attention to water conservation once a year, Master Meter AMI and customer portal solutions keep customers connected to their water use every day. Get connected today, and let’s plug those leaks before they become catastrophes.