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Latest Blog Posts

Webcast: Unlocking the Value of Smart Metering for Water Utilities

Master Meter is privileged to sponsor this important webcast featuring Jacobs Engineering Group and their insights into Advanced Meter Infrastructure (AMI) for water utilities. Click Here to VIEW the webcast.

Keeping Your Customers Informed with a Customer Portal

Water services are no doubt essential, especially during a pandemic when more people are staying home, and cleanliness is a top priority. Ease your customers’ minds during these uncertain times by keeping communications flowing. A customer portal is a perfect way to stay in touch. Here are some ...

Combatting Tech Fatigue in the Water Industry

It seems like tech continues to outsmart us. We wear our phones on our wrists, give verbal commands to our home appliances, and even buy umbrellas that send weather notifications to our phones. In a time where we are tethered to our tech, it can feel impossible to perform our day-to-day duties ...

AMI: A Tool in Your Benchmark Toolkit to Earn Stakeholder Buy-in

If someone handed your company a million dollars, would you hide it under your mattress or use it to invest in future growth and a more sustainable future? It’s an easy and obvious choice when the offered resource is money; it’s less obvious when given a chance to invest in the benefits of data. ...

Summer is Coming: 4 Ways Game of Thrones and Your Customer Portal Mitigate the Impacts of Summer Water Demand

Guest Blog by Stephanie Zavala, CEO and Co-Founder of Rogue Water and the Water in Real Life Podcast *Spoiler Alert: This blog may contain spoilers.

Is Your Outlook Inhibiting Innovation: Water Innovation Week 2019

Imagine H2O and the Water Environment Federation have dubbed March 18-21, 2019 as Water Innovation Week. What does it mean to be innovative in the water industry? Is it new smart water solutions? Is it new funding mechanisms? As purveyors of the world’s most precious resource, all innovation in the ...

The ROI of AMI Lies in the Eye of the Beholder — Your Audience

AMI is a powerful technology that mines data from the depths of buried water infrastructure and empowers utility leadership with the knowledge they need to increase efficiency drastically. Most importantly, AMI detects water losses that detract from the revenue paramount to maintaining and ...

The Secret to Unleashing Your “Best-Kept Secret”

In December, we posted a blog reminding water utility leaders not to forget a strategic communication plan when launching an AMI program. Communication is critical to the success of implementation. Don’t let the benefits of AMI be the best-kept secret of your water utility. Promote these benefits ...

ARE YOU FORGETTING THE MOST CRITICAL PIECE OF YOUR AMI LAUNCH?

If you had to list the most critical factor to a successful AMI program launch from your customers’ perspective, what would it be? We hope your answer was a proactive communication plan. We’ve worked with countless customers who work tirelessly behind the scenes to put together an incredible AMI ...

THE TRUE VALUE OF WATER: THE IMBALANCE BETWEEN COST AND PERCEIVED VALUE

August is National Water Quality Month and is dedicated to protecting the natural resources we love for recreation but also to make the connection between that resource and the high-quality water we drink and use every day. It’s a timely opportunity to address the imbalance between the true cost of ...