Latest Blog Posts

Master Meter has always placed its customers at the heart of every decision, staying true to its longstanding commitment to customer satisfaction. This customer-first philosophy is modeled after the unwavering commitment of the company’s senior leadership and is embedded across all levels of the ...

Thanksgiving is the time of year when we reflect upon the blessings in our lives, both personal and professional. As such, we believe this is the perfect opportunity to recognize the efforts and dedication of our work family here at Master Meter. It is because of their tireless commitment to ...

Are you sitting down? Comfortable? Good, because we have a story to share with you. Our tale begins in a squat, square building with few distinguishing features. If you drove past it, you wouldn’t even notice it. Yet, within this building operates the most important, life-protecting team in the ...

You wouldn’t buy a typewriter in 2021, would you? Of course not, because a PC, Mac, or even your cell phone far exceeds anything you can accomplish with a typewriter. So, why stick with your old meters — which, despite having a long lifespan, accumulate more and more issues as they age — while ...

At Master Meter, we spend time with water utility employees to get to know our customers. We’re friends with customer service agents, utility managers, and field technicians, like Irma Mendoza of Round Rock, TX and Jeff Price of Mansfield, TX. We know what drives them to come to work every day. ...

Investing in a smart meter solution is a step toward improving future quality of life Investing in America’s water and wastewater infrastructure is an investment in America’s quality of life. There are obvious sustainability benefits. It is known that replacing deteriorating and leaking pipes ...

Though we’re still wrapping our heads around what happened in Texas last month, we would be remiss if we didn’t thank the many utility workers who have been working doggedly during and after the recent winter storm, Uri. These front line workers worked countless hours to not only restore water ...

Smart water technology has evolved the water utility’s role within municipalities to have a seat at the proverbial Smart City table, participate in the IoT plan, and drive water stewardship. There are many benefits to replacing your meter system with AMI (Advanced Meter Infrastructure) technology. ...

Water services are no doubt essential, especially during a pandemic when more people are staying home, and cleanliness is a top priority. Ease your customers’ minds during these uncertain times by keeping communications flowing. A customer portal is a perfect way to stay in touch. Here are some ...

As we prepare to dive into 2020, it is important to assess the challenges our industry will need to overcome in the years ahead. As a meter technology company, we understand the importance of approaching challenges with smart solutions and proactive communication. Ultimately, our technology is all ...