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Latest Blog Posts

AMI: A Tool in Your Benchmark Toolkit to Earn Stakeholder Buy-in

If someone handed your company a million dollars, would you hide it under your mattress or use it to invest in future growth and a more sustainable future? It’s an easy and obvious choice when the offered resource is money; it’s less obvious when given a chance to invest in the benefits of data. ...

MASTER METER HOSTS SWAN 2019 ROUNDTABLE SESSION

Master Meter, Inc. is proud to be a Roundtable Host for The SWAN 2019 Conference. During this interactive roundtable session Ian MacLeod, VP Marketing, will discuss “Enticing young human talent to an age-old industry through a dual focus on technology and impact.”

Summer is Coming: 4 Ways Game of Thrones and Your Customer Portal Mitigate the Impacts of Summer Water Demand

Guest Blog by Stephanie Zavala, CEO and Co-Founder of Rogue Water and the Water in Real Life Podcast *Spoiler Alert: This blog may contain spoilers.

Don’t wait on the meter: A case study on engaging a mixed meter customer base today to ensure a successful transition to AMI tomorrow.

This past month Master Meter, Inc. had the pleasure of sitting on a panel at the Texas Water Conference. Our VP of Marketing, Ian MacLeod, joined a panel with City of Mansfield Utilities Division Director, Jeff Price; and Rogue Water COO, Arianne Shipley, moderated by Michelle Camp of WaterSmart ...

Customer-Centric Approach: Putting the I in Global IoT Day

April 9 is Global IoT Day. It’s a day when tech nerds around the world will celebrate how IoT is making cities smarter and improving and simplifying life for communities across the globe. As a water tech company, we’re fans of IoT. We spend significant time with customers on best practices to ...

Is Your Outlook Inhibiting Innovation: Water Innovation Week 2019

Imagine H2O and the Water Environment Federation have dubbed March 18-21, 2019 as Water Innovation Week. What does it mean to be innovative in the water industry? Is it new smart water solutions? Is it new funding mechanisms? As purveyors of the world’s most precious resource, all innovation in the ...

What’s at the Heart of a Smart City?

Is your city a smart water city? Do you know the potential costs and risks to you for not making that switch? In general, using the adjective “smart” is a grammatical tool to indicate digital technology. A smart city is one that deploys technology with the goal of operating more efficiently. Smart ...

The ROI of AMI Lies in the Eye of the Beholder — Your Audience

AMI is a powerful technology that mines data from the depths of buried water infrastructure and empowers utility leadership with the knowledge they need to increase efficiency drastically. Most importantly, AMI detects water losses that detract from the revenue paramount to maintaining and ...

The Secret to Unleashing Your “Best-Kept Secret”

In December, we posted a blog reminding water utility leaders not to forget a strategic communication plan when launching an AMI program. Communication is critical to the success of implementation. Don’t let the benefits of AMI be the best-kept secret of your water utility. Promote these benefits ...

Conservation and Crisis Communication: Allies Driving Customer Satisfaction Scores

In the December 2018 issue of the AWWA Journal, water utilities that communicate with their customers about broader water issues scored higher in customer satisfaction scores. This was an outcome reflected by the 2018 J.D. Power and Associates survey conducted in water utilities across the country. ...