West Jordan, UT is spotlighted in our latest featured success story entitled “The Bridge to AMI to Boost Water Conservation and Improve Customer Service.” West Jordan’s water system is operated by the Public Works Department which maintains over 23,000 water meters serving a population of more than 111,000. West Jordan is also working with a Master Meter technology partner on this project, WaterSmart Software, to deliver their customers a seamless transition to an improved water system. Master Meter’s ability to easily integrate the new and old meters with billing software means no hiccups on customer utility bills. WaterSmart’s modern data analytics give customers and the West Jordan utility team useful insights into water use patterns, even before the new meters are installed. From the customers’ point of view, they only see better service. They have an informative, easy-to-use way to monitor their water use and lower their bills.
This success story is an exciting example of a utility “that’s combined 2 complimentary technology platforms to create a 1+1=3 value proposition for their consumer,” suggests Ian MacLeod, VP Marketing for Master Meter.